An advantage of a channel of distribution over selling direct to consumers is that each channel member plays a _______ in the channel.
1.disciplinary role
2.decisional role
3.specialized role
4.time - saving part
Posted Date:-2021-12-07 06:20:53
Automation is preferred because it:
1.Offers lesser dependence on workers.
2.Results in reduction in variable cost.
3.Offers easy handling of repetitive work.
4.All of the given options.
Posted Date:-2021-12-07 06:10:57
Budgeting, analysis of investment proposals, and provision of funds are activities associated with the ______ function.
1.Operation.
2.Marketing.
3.Purchasing.
4.finance.
Posted Date:-2021-12-07 06:06:25
Companies manage their supply chains through ______
1.skilled operators
2.information
3.transportation modes
4.the Internet
Posted Date:-2021-12-07 06:22:35
Companies should state their channel objectives in terms of targeted levels _____
1.customer service
2.efficiency and reduced conflict
3.profitability
4.fair prices
Posted Date:-2021-12-07 06:21:40
Farming is an example of:
1.an obsolete activity.
2.a virtual organization.
3.non-manufactured goods.
4.a growth industry.
Posted Date:-2021-12-07 06:19:13
If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem
1.is infeasible.
2.is optimal.
3.needs a new basis.
4.has more than one solution.
Posted Date:-2021-12-07 06:17:53
Leadership in which type of marketing system is assumed not through common ownership or contractual ties but through the size and power of one or a few dominant channel members?
1.administered VMS
2.horizontal marketing system
3.corporate VMS
4.conventional marketing channel
Posted Date:-2021-12-07 06:21:12
Marketing channel management calls for selecting, managing, ______, and evaluating channel members over time.
1.Reinstating
2.motivating
3.reducing conflict
4.reducing conflict
Posted Date:-2021-12-07 06:22:10
Marketing depends on operations for information regarding _______
1.productivity.
2.lead time.
3.cash flow.
4.Budgeting.
Posted Date:-2021-12-07 06:08:53
Measurements taken at various points in the transformation process for control purposes are called:
1.Plans.
2.Directions.
3.Controls.
4.feedback.
Posted Date:-2021-12-07 06:10:04
Operations and sales are the two- ______________ functions in businesses.
1.strategic.
2.tactical.
3.support.
4.line.
Posted Date:-2021-12-07 06:17:33
Poor quality adversely affects:
1.Costs.
2.Productivity.
3.Profitability.
4.All of the given options.
Posted Date:-2021-12-07 06:07:32
Production systems with customized outputs typically have relatively:
1.high volumes of output.
2.low unit costs.
3.high amount of specialized equipment.
4.skilled workers.
Posted Date:-2021-12-07 06:08:08
Refer to the stage of PDCA (Plan, Do, Check, Act) cycle that involves evaluating the improvement plan.
1.Plan.
2.Do.
3.Check.
4.Act.
Posted Date:-2021-12-07 06:14:14
Regional factors for location planning include all of the following except:
1.Raw materials.
2.Markets.
3.Labor considerations.
4.Attitudes.
Posted Date:-2021-12-07 06:15:25
Repetitive processing results in output that is:
1.Highly standardized.
2.Highly customized.
3.Partially customized.
4.None of the given options.
Posted Date:-2021-12-07 06:10:38
Service strategy development begins by selecting which of the following as an operating focus or performance priority?
1.Price.
2.Quality.
3.Variety.
4.all of the above.
Posted Date:-2021-12-07 06:04:10
Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision-makers to consider ______ in response to the __
1.flexibility; pressure to be more efficient.
2.off shoring; need to promote domestic production.
3.sustainability; threat of global warming.
4.technology; impact of random variation.
Posted Date:-2021-12-07 06:04:35
The fact that a few improvements in a few key areas of operations will have more impact than many improvements in many other areas is consistent with the:
1.Irwin phenomenon.
2.Pareto phenomenon.
3.Stevenson phenomenon.
4.Tellier phenomenon.
Posted Date:-2021-12-07 06:17:05
The inputs to a transformation process include all of the following except
1.Material.
2.People.
3.Information.
4.Transportation.
Posted Date:-2021-12-07 06:15:05
The most significant advantage of U-shaped layout is:
1.Cost minimization.
2.Easy handling of process.
3.Increased flexibility in work.
4.All of the given options.
Posted Date:-2021-12-07 06:15:47
The operating characteristic (OC) curve shows the probability of
1.rejection for every possible true percentage of defectives.
2.acceptance for every possible true percentage of defectives.
3.making type I errors for various percentages of defectives.
4.None of the above.
Posted Date:-2021-12-07 06:19:35
The process of comparing outputs to previously established standards to determine if corrective action is needed is called:
1.planning.
2.directing.
3.controlling.
4.Budgeting.
Posted Date:-2021-12-07 06:08:33
The transportation model method that is used to evaluate location alternatives minimizes total.
1.sources.
2.destinations.
3.capacity.
4.shipping costs.
Posted Date:-2021-12-07 06:18:14
What are the two basic types of production systems?
1.Automated and manual.
2.Intermittent and non-intermittent process.
3.Normal and continuous process.
4.Continuous process and batch.
Posted Date:-2021-12-07 06:07:13
What is credited with gains in industrial productivity, increased standards of living and affordable products?
1.personal computers .
2.the internet.
3.mass transportation.
4.assembly lines.
Posted Date:-2021-12-07 06:03:45
What is simulation?
1.A quick solution method to problem-solving.
2.A formalized deterministic approach to problem-solving.
3.A graphical method to problem-solving.
4.A trial-and-error approach to problem-solving.
Posted Date:-2021-12-07 06:09:23
What name is often given to processes which involve the manufacture of a unique item from beginning to end?
1.Jobbing processes.
2.Continuous processes.
3.Lean production processes.
4.Batch processes.
Posted Date:-2021-12-07 06:07:51
What type of process would a fertilizer plant be most likely to use
1.Continuous.
2.Project.
3.Job.
4.Flow shop.
Posted Date:-2021-12-07 06:06:53
What type of process would a paper mill be most likely to use?
1.Continuous flow.
2.Project.
3.Job shop.
4.Flow shop.
Posted Date:-2021-12-07 06:11:17
When the flow of materials is variable,
1.layout by process is most suitable.
2.b layout by product is most suitable.
3.layout by fixed position is most suitable.
4.line balancing is most suitable.
Posted Date:-2021-12-07 06:05:36
Which is not a significant difference between manufacturing and service operations?
1.cost per unit.
2.uniformity of output.
3.labor content of jobs.
4.Measurement of productivity.
Posted Date:-2021-12-07 06:16:37
Which of the following does not relate to system design?
1.altering the system capacity.
2.location of facilities.
3.inventory management.
4.selection and acquisition of equipment.
Posted Date:-2021-12-07 06:12:57
Which of the following is a measure of how closely a product or service meets the specifications?
1.Quality of Conformance.
2.Continuous improvement.
3.Competitive benchmarking.
4.Statistical process control.
Posted Date:-2021-12-07 06:14:38
Which of the following is an example of a Service Business?
1.Law firm.
2.Hospital.
3.Bank.
4.all of the above.
Posted Date:-2021-12-07 06:11:48
Which of the following is an example of appraisal cost?
1.Rework costs.
2.Returned goods.
3.Testing labs.
4.Quality improvement programs.
Posted Date:-2021-12-07 06:09:43
Which of the following is not a characteristic of service operations?
1.intangible output.
2.high customer contact.
3.high labor content.
4.easy measurement of productivity.
Posted Date:-2021-12-07 06:12:11
Which of the following is not a typical supply chain member?
1.reseller
2.wholesaler
3.retailer's creditor
4.producer
Posted Date:-2021-12-07 06:20:26
Which of the following is NOT an element of TQM?
1.Leadership.
2.Perceived quality.
3.Employee empowerment.
4.Customer focus.
Posted Date:-2021-12-07 06:18:33
Which of the following refers to a continuous measurement of an organization’s products and processes against a company recognized as a leader in that industry?
1.Benchmarking.
2.Gap analysis.
3.Statistical process control.
4.Continuous improvement.
Posted Date:-2021-12-07 06:06:00
Which of the following statements about variation is FALSE?
1.Variation prevents a production process from being as efficient as it can be.
2.Some variation can be prevented.
3.Variation can be either assignable or random.
4.Any variation makes a production process less productive.
Posted Date:-2021-12-07 06:04:56
Which of the following statements is true of Lean-Six Sigma?
1.Lean principles focus on advanced statistical methods.
2.Lean principles and Six-Sigma are separate bodies of knowledge.
3.Lean principles have been developed over a lengthy period.
4.Lean principles include the 5Ss framework and practices.
Posted Date:-2021-12-07 06:13:49
Which of the following terms best defines the nature of Total Quality Management?
1.An art.
2.A philosophy.
3.A science.
4.A social activity.
Posted Date:-2021-12-07 06:20:03
Which of these layouts is most suitable for processing sugar from sugar beets or sugar cane?
1.process-oriented layout.
2.fixed-position layout.
3.focused factory.
4.product-oriented layout.
Posted Date:-2021-12-07 06:16:15
Which one is not generally considered an advantage of using models for decision-making?
1.Providing a systematic approach to problem solving.
2.Emphasizing quantitative information.
3.Providing an exact representation of reality.
4.Enabling managers to answer "what if" questions.
Posted Date:-2021-12-07 06:12:36
Which one of the following is not a typical question dealt with by operations managers?
1.How much capacity will be needed in the months ahead?.
2.What is a satisfactory location for a new facility?.
3.Which products/services should be offered?.
4.All are typical of operations decisions.
Posted Date:-2021-12-07 06:05:15
Which one of the following would not generally be considered an aspect of operations management?
1.Schedule work.
2.Secure financial resources.
3.Maintain quality.
4.Oversee the transformation process.
Posted Date:-2021-12-07 06:13:26
_____ is a tool to chart how individual processes are currently being conducted and to help lay out new improved processes.
1.Process mapping
2.Pareto charting
3.Supply chain design
4.Design chain mapping
Posted Date:-2021-12-07 06:23:17
______ analysis relates to what processes, activities, and decisions actually create costs in your supply chain.
1.Cost driver
2.Value proposition
3.Cost reduction
4.Target costing
Posted Date:-2021-12-07 06:22:56